Customer Terms

Effective 7 November 2026

Who these terms are for

These terms cover the Interview Intern Mac app and its AI editing service, provided by Anders Max, Europalaan 2B, 3526 KS Utrecht, Netherlands, registered with the Dutch Chamber of Commerce (KvK) under 74655078. Contact maxkoetzier@gmail.com for help, complaints or questions. Gumroad is the merchant of record for purchases through its checkout. These terms also apply when you receive a free tester license.

Your license

Your one-time app purchase gives you a non-exclusive license to install and use Interview Intern on compatible Apple silicon Macs you control, including for paid client work. Keep your license key private. You may reinstall and restore your account with it; you may not sell the app, share the key publicly or circumvent access and credit controls. These restrictions do not limit rights you have under law or under the licenses for third-party software.

Credits and costs

The €49 app purchase includes 500 starter credits, granted once per purchase. Restoring the same license restores your remaining balance. There is no subscription or automatic top-up. Optional packs are separate purchases; Gumroad shows the total payable before checkout. Start a pack purchase from Credits in the app so it goes to your account. Credits pay only for AI editing in Interview Intern and cannot be transferred or redeemed for cash, except where required by law.

Email trial

The optional trial starts at first successful email verification and lasts 30 days. It includes 100 AI credits once per eligible verified email, with common aliases treated as the same address. Reinstalling or reconnecting does not restart the trial. Unused trial credits expire and cannot be transferred or topped up. No card, subscription or automatic charge is required. Trial AI use is limited to three requests per 24 hours and ten requests in total, including failed attempts; shorter transcript and output limits apply. New trial admissions may be temporarily limited to protect the service. After expiry you can access and export existing projects, but must activate a purchased app license to start new work. The paid purchase has its own 500 starter credits, granted once per purchase.

How an edit is charged

Before an AI edit, we show and reserve a maximum charge. When the result is ready, we charge for the work done, including review and retries, up to that maximum. Unused credits are released. Failed or cancelled jobs cost no credits. Local transcription, manual editing and export do not spend credits. Local speech models may need to be downloaded separately. AI editing requires internet access.

Your work

You keep your rights in your recordings, projects and exports. You give us permission to process what you submit only to provide the requested service. Use material you have permission to process and share, including on behalf of interviewees and clients. Review suggestions against the original recording before publishing; AI edits can omit context or misrepresent a speaker.

Refunds and consumer rights

For purchase help or refunds, reply to your Gumroad receipt or contact us. A full app refund ends access under that purchase. A full pack refund removes that pack’s credits, even if already spent; the balance can become negative. No additional charge is made automatically. These terms do not exclude rights to withdrawal, conformity, repair, reimbursement or other remedies that apply under mandatory consumer law. Accepting these app terms is not a waiver of a withdrawal right.

Service and access

A license grants use of the app; it does not include unlimited or permanently available online processing. We may restrict access for a refunded or disputed purchase, fraud, abuse or a security threat. Contact us if you think this is an error. We will communicate material changes affecting paid access and seek fresh agreement where appropriate. Nothing here limits liability or remedies that cannot legally be limited.

Third-party software

Third-party components keep their own copyrights, licenses and exceptions. Interview Intern uses separate FFmpeg tools under LGPL 2.1 or later. License texts, notices, matching FFmpeg source and rebuild instructions are inside the app under Contents/Resources/resources/distribution. Your rights in those components, including any rights to study, modify, replace or redistribute them, are governed by their licenses.

FFmpeg source for this customer build · Build instructions

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